Facility Reviews Summary

They suck

We were stuck without storage when another facility misrepresented the unit size. Mary Ann was very helpful and kind with getting us a unit that would work. I highly recommend using Thrifty!

Hi! Yes! It’s Brenda the prior manager! I just want to say on my behalf & Thrifty’s …when my guys bought Thrifty in 2017 & Dan RIP (An Owner) & I took it over it was a challenge for sure! But if you start at the bottom & read upwards listening to those customers review me and Thrifty? There you will find the truth. Thrifty was my baby and my owners Baby and I am still very humbled & proud to say that property is a great property and Michelle Jeffrey is a disgruntled ex tenant that me and my owners had thrown off the property several times and it’s horrible that she would get on here just a few months ago (I left this company In October 2020) and try to ruin my management reputation & try to run off Thriftys potential customers. Since I am no longer there I can’t really say how or what is going on ..,but it’s not quite fair to trash businesses because you don’t like how well someone was doing their job. I’ve been bad mouthed by a few at that site but I will not do the same …God don’t like ugly ….thanks to all my tenants for almost 4 years of great times !!

We parked our off-roading trailers while vacationing without worry of towing the trailer around town. Friendly service and secure area.

We had to store a lot of items and Maryanne did everything we expected and then more. I would highly recommend this business to anyone.

This my first time ever renting a storage unit. I called and spoke with Mary Anne. She was extremely polite and patient. Then I went there to see a few units. Kacey gave me a tour of the place, and she showed me units I was interested in. She was incredibly polite and friendly and answered all my (dumb) questions. Kacey made it a very smooth and easy process. She explained the policies and rules VERY throughly, and I left there with zero unanswered questions. I highly recommend this place. Great price. Great people. Anyone that has complaints about this business clearly didn't listen to the rules/policies. As a USMC Veteran, I can appreciate efficiency. This business has it. Can't say enough good things about Mary Anne and Kacey.

This place is horrendous!! The manager is a tyrant. She lies and she’s quite possibly one of the rudest people I’ve ever met. On their site it says 24 hrs but if you aren’t out of there by 9:01pm the police will be called on you. If you are there very often she makes rude remarks like “again??” She always wants to know what you’re doing there. She locked a friend of mines unit when she was paid in full. It wasn’t locked the night before but when her son and I showed up to empty it out fir her because she was out of state the manager Brenda put a lock on it that morning. And she’d just told my friends brother she was paid in full. I’ve talked to several people where they were charged a mysterious $20 that she illegally is charging people. She’s a nightmare and will most likely try to overcharge you do you can’t pay your bill and will potentially lose your stuff. She tried outsmarting me but it didn’t work. Oh and when I found the owner and called him he’s just as bad as her. Stopped answering calls after the first couple of calls trying to get his help with her illegally locking units. And the facility is disgusting. It’s dirty and run down with GIANT potholes everywhere. And she lives on the property and I watched some pretty shady activity going on there involving the manager Brenda. That place is a dump and the only reason it’s the cheapest is because it’s falling apart. And they haven’t redone anything in a very long time. If you don’t believe me go see for yourself. Oh and if she gets mad at you she just cuts off your code access. I would highly recommend going anywhere rise but there. FYI I have proof of everything I’m saying.

I have received quality service and excellent customer satisfaction. I would like to extend a thank you to Brenda the Manager (Thrifty Storage) for her processing and accommodating all my storage needs. Great Job!!

Mrs. Brenda was so accommodating to our needs and she will be there for us on her day off!! During a holiday. Thanks so much for all your help!!

Excellent customer service. Very clean and safe facility. Having the option of paying online was a breeze. I would highly recommend this facility.

Great customer service. The facility is very clean and it's safe. I would recommend it to anyone.

I love that this place has an on-site manager and she’s so helpful and great at what she does! There were several people waiting to be seen & she helped all of us in a timely manner. Prices are the best in town! Spacious and clean units.

Before the new management took over, it was a mess! I wouldn't put my stuff there if you paid me. Then we noticed someone was fixing the place up and we noticed a big change. We decided to get a quote and they were the cheapest around. The new manager was so helpful and nice. I also like the security there I feel my stuff is safe there. I will and continue to refer people to you. Thanks for your hard work Brenda!

first impression, amazing! Brenda is very helpful and friendly, premises is clean, all in all this is a great place to store your valuable belongings!

New Manager doing a Great Job and friendly. Place has been updated and clean since she has taken charge of the program.

I LOVE this place! Ever since the new management has taken over it's been so amazing! So friendly and efficient! Best in town, price wise, convenience wise, and the customer service is THE BEST!

I have to say Brenda was great to help me with storing my boat. She went out of her way to assure my needs were met. I would recommend to friends and family. She has a great attitude as well.

This facility has done some MAJOR improvements, starting with management. Brenda was the most helpful, nicest, accommodating manager I have ever dealt with thus far when it comes to storage. She not only came out in the rain to show me exactly where I was going to be storing my new boat, but she also put me close to a drain and water so I could flush the saltwater out of my motor. This lady needs a raise! Best Prices in Town!

Brenda help me get everything Situated for the time I needed very nice facility clean staff friendly people what more can you ask for

I use to ride by this place in horror. Since the new manager came, it has been cleaned up and I moved my belongings to be closer to where I live. Great job Brenda and crew and I am so thankful for the changes!

From the just the first phone call to reserve, Brenda was unbelievable in helping me with her friendliness her assistance in making this move I have just made and needed a unit to store my things she was just so awesome. Getting me a good storage space and helping with getting my trailer in and following up just a very friendly helpful person the facility is convenient and just appreciate being treated so well and being given a good move in rate and military discount. Much appreciated. Tom-

When I Pulled Up To This Place I Thought Oh My Whts Going On Here... But Realized Quikly they Wee Painting the Facility from One End To The Other... Then When I Went To the Office people Were 3 Deep So I Was Waiting Outside... So When It Became My Turn I Was Greated By a Lady Wth A Huge Smile & a Cute Giggle Very Kind & Completetly In Control of the Situation... I Was Treated Like a Million Dollors from Start To Finish... She Took Me Around Wth that Same Big Smile Showing Me Option in Her Little Golf Cart... I went To Price Shop Today, Thrity Storage was The First Place I Stopped to Check Prices & I Instantly Rented The Perfect Unit 100% Because of Benda... She Was The Reason I Rented today... 100%

I just booked with Brenda, I have to say she was very helpful with a great "can-do" attitude! Needed a place to park my boat. She was great.

I've been using this facility to store all of my equipment for my construction business. Great access and turning radius.

Brenda is great to work with and the units are very nice inside. I'm happy about all of the fixing up that they are doing to the facility as well.

I have been renting from this facility since last year and I got so behind on my payments due to the previous management never answering the phone, it was impossible to get ahold of them. So very thankful for the new management Brenda who answered immediately and had solutions right away. A website to do online payments is awesome. Thank god they took over.

I was surprised how clean and nice the inside of the units are given the age of the property.