Thrifty Storage

This place is horrendous!! The manager is a tyrant. She lies and she’s quite possibly one of the rudest people I’ve ever met. On their site it says 24 hrs but if you aren’t out of there by 9:01pm the police will be called on you. If you are there very often she makes rude remarks like “again??” She always wants to know what you’re doing there. She locked a friend of mines unit when she was paid in full. It wasn’t locked the night before but when her son and I showed up to empty it out fir her because she was out of state the manager Brenda put a lock on it that morning. And she’d just told my friends brother she was paid in full. I’ve talked to several people where they were charged a mysterious $20 that she illegally is charging people. She’s a nightmare and will most likely try to overcharge you do you can’t pay your bill and will potentially lose your stuff. She tried outsmarting me but it didn’t work. Oh and when I found the owner and called him he’s just as bad as her. Stopped answering calls after the first couple of calls trying to get his help with her illegally locking units. And the facility is disgusting. It’s dirty and run down with GIANT potholes everywhere. And she lives on the property and I watched some pretty shady activity going on there involving the manager Brenda. That place is a dump and the only reason it’s the cheapest is because it’s falling apart. And they haven’t redone anything in a very long time. If you don’t believe me go see for yourself. Oh and if she gets mad at you she just cuts off your code access. I would highly recommend going anywhere rise but there. FYI I have proof of everything I’m saying.

I have received quality service and excellent customer satisfaction. I would like to extend a thank you to Brenda the Manager (Thrifty Storage) for her processing and accommodating all my storage needs. Great Job!!

Mrs. Brenda was so accommodating to our needs and she will be there for us on her day off!! During a holiday. Thanks so much for all your help!!

Excellent customer service. Very clean and safe facility. Having the option of paying online was a breeze. I would highly recommend this facility.